Company - wherever referred means "Interface Logistics Pvt Ltd"
Client/ shipper/consignee - wherever referred means the recipient of the offer
General Terms and Conditions
On placement of the order, unless explicitly disagreed in writing, the given terms & conditions shall be considered as accepted without exception.
All offers are subject to the jurisdiction of Mumbai, India.
Quoted pricing is not applicable for reefer, perishable, valuable, DG/Hazardous, odd size, liquid/gas, and high-length cargoes unless specifically stated.
Quoted pricing excludes Tariff, Customs Duty, and Taxes (e.g. GST, VAT, Sales Tax, Service Tax, Cess, etc.). All duties and taxes payable will be borne by the shipper/consignee as per applicability under the relevant law.
Quoted pricing is subject to force majeure conditions, loss, delays, and other causes beyond company’s control (e.g. port congestion, war, emergency declared by the government, security risk, pandemic etc.). The Company shall not be liable for any consequential damage and loss due to delay in arrival of shipments.
Cargo Insurance from warehouse to warehouse is the sole responsibility of the Shipper or Consignee. The company will not be liable to compensate the shipper or consignee for any loss incurred during the course of service.
Payment Terms - All payments are due and payable on presentation of the invoice. The credit period if any, is subject to credit agreement and the terms stated in such agreement only.
Offered prices are exclusive of any port/terminal storage, detention, demurrage, special equipment, heavy lift, tri-axle usage charges, etc. which will be on the shipper/consignee account.
Compliance with Laws applicable to the cargo - The shipper/consignee is solely responsible for complying with the laws applicable at the origin, destination, and/ or transit countries for the cargo. Should the company face any legal liability and/or cost on such account, the company shall be eligible to be compensated by the shipper/consignee for such liability without exception.
The shipper/consignee under this offer, as the case may be, is solely responsible for the content of the package/container and shall keep the Company indemnified of all costs and liabilities that may arise due to misstatement or wilful act of fraud or mistakes or if cargo found to be contrary to what has been declared for any reason whatsoever.
In case of loose cargo to be transported the necessary detailing of the weight of the cargo including uneven weights inside the box to be specified with hook points etc. failing which, all risks during loading and unloading would be the responsibility of the shipper/consignee.
The company shall have a lien on any cargo in its control and is entitled to recover its dues of the past as well as on the subject shipment, after giving sufficient opportunity not exceeding 15 days for the clearance of dues. Should any storage, detention, and demurrage be incurred in this period, the same is also recoverable from the customer.
All additional costs, in case of any deviation/variation in the nature of cargo as declared, is noticed on physical receipt of cargo, shall be solely to the account of shipper and/or consignee.
The company is not obliged to make third-party payments on behalf of the shipper/consignee, reference to the shipment/s, in the course of service, however, if such an investment is made by the company, the company shall be entitled to additional agency charges (outlay fee) of 5% plus applicable GST on such investment besides getting reimbursements of the amount paid on behalf of the shipper/consignee as pure agent, without deduction of any kind.
As a registered MSME (UDYAM-MH-18-0213806), the company is covered under the MSME Act 2006
As per the Customs Act 1962, and the rules made thereunder, it is obligatory upon the company to follow the 'Know Your Customer (KYC)' norms and will only undertake any assignments after complete satisfaction of fulfillment of the same. It will be the sole responsibility of the shipper/consignee to keep the company up to date on any change thereafter.
The exchange rate for Imports and exports will be applicable as per Bank Name Bank Card Rate or as charged by the performing carrier if applicable.
T&C Depending upon the Services being offered
Terms and conditions specific to Movement of Cargo by Airfreight
All bookings are subject to space confirmation from the airlines at the time of shipment.
All accepted carriage by air is subject to the terms & conditions mentioned on the face of the Air Waybill
Rates are subject to change without prior notice based on airlines' increases in surcharges.
The quoted price is applicable for General & Dry Cargoes only, unless explicitly stated in the offer.
Rates are offered on a per kilogram basis and will apply on chargeable weight mentioned on the Air Waybill which could be Gross Weight or Volume Weight or Others, whichever is higher, in accordance with the IATA-TACT Rule 3.9.
The company reserves the right to use the airlines of its choice for carriage unless otherwise agreed.
Offered Rates do not include any packing or crating charges unless explicitly mentioned in the offer. Any requirement to do the airworthy packing will be subject to additional charges.
AF1. Terms and conditions specific to Movement of Cargo by Airfreight Imports
Delivery Order for the shipment consigned to the bank will be issued only after receipt of the original Bank Release Order
In the unlikely event of the shipment splitting and not arriving in one lot, the company shall not be liable for any storage or loss of any nature.
AF2. Terms and conditions specific to Movement of Cargo by Airfreight Exports
The cargo is to be packed in the ready-for-carriage in air carriage-worthy packing and specified ISO Standard/IIP packing as prescribed in case of DG/Perishable Cargo as per norms. In case the same is not adhered to, the company holds the right to reject the cargo and recover any incidental cost from shipper.
AWB will be issued after confirmation of Draft AWB as per Shipping Instruction, any changes thereafter will be subject to feasibility and cost.
In case of Dangerous Goods/Perishable/Liquid Cargo, SDS (MSDS) is to be provided by the shipper & if applicable DG Declaration in the prescribed format has to be provided by the shipper for all goods as per IATA DGR.
Terms and conditions specific to Movement of Cargo by Ocean Freight
All accepted carriage by ocean/sea/multimodal is subject to the terms & conditions mentioned on the face of the transport document (Bill of Lading/Sea Waybill/Multimodal Transport Document or whatever name it is called). The term SL wherever used refers to performing carriers (Shipping Lines).
All bookings are subject to space confirmation from the SL at the time of shipment.
Rates are subject to change without prior notice based on increases of surcharges or application of additional surcharges viz. GRI, PSS, Imbalance, etc. before completion of services.
The quoted price is applicable for General & Dry Cargoes only, unless explicitly stated in the offer.
The company reserves the right to use the SL of its choice for carriage.
Offered Rates do not include any packing or crating or lashing / choking charges unless explicitly mentioned in the offer. Any requirement to do the seaworthy packing will be subject to additional charges.
AF1. Terms and conditions specific to Movement of Cargo by Ocean Freight (Exports)
Once the Company has issued the Shipping Order and the Equipment (Container) is picked up by the client, the client is solely responsible for ensuring the safety of the equipment, timely handover at the load port, and timely return of the empty container, in good condition at the destination. Any cost due to, delay, loss, or damage to the equipment, shall be recoverable from the client.
Should the cargo fail to connect to the planned vessel due to delayed/ late arrival at the Port of Loading, the customer shall be liable for any resultant charges that may accrue.
The shipper / customer shall be responsible for all costs and charges for cargo that is not claimed by the consignee at the destination, including but not limited to storage, detention, destruction, return, etc. unconditionally, and the company shall not be obliged to return the unclaimed cargo.
In case of Dangerous Goods/Perishable/Liquid Cargo, SDS (MSDS) is to be provided by the shipper & if applicable DG Declaration in the prescribed format has to be provided by the shipper for all goods as per IMDG. It is the sole responsibility of the customer to ensure that Dangerous Goods are identified and declared as per IMDG. It is also the responsibility of the customer to follow packing instructions as prescribed and provide Packing Certificate from IIP/ISO.
AF2. Terms and conditions specific to Movement of Cargo by Ocean Freight (Imports)
Once the cargo is collected from the shipper at origin, the customer shall be obliged to collect the Delivery Order by payment of all dues and responsible for returning the carrier equipment in sound condition, failing which all liability on this account shall be due and payable in full till such time when the equipment is returned.
The Destination charges of SL are for reference only. The same will be invoiced at actuals against the corresponding invoice of the SL. SL Factory Destuffing Bond in SL Format & Security as prescribed by the SL, if any has to be provided by the Consignee.
OR
The SL Invoice has to be settled by the consignee directly with the SL before collecting the Delivery Order. SL Factory Destuffing Bond in SL Format & Security as prescribed by the SL, if applicable has to be provided by the Consignee.
T&C for Customs Clearance
AF1. Terms and conditions specific to Import Customs Clearance
All import documents pertaining to the shipment viz. Commercial Invoice, Packing List, BL/AWB, and Compliance Certificates, catalogues, MSDS, COA, etc if applicable, are required to be submitted to the company at least 4 working days prior to arrival of shipment. The Company will also not be liable for any delay in filing of declaration and any penalty levied by customs, if there is delay in the approval of the checklist in writing, failure of the customs system, or any other issue.
All charges pertaining to Carrier, CFS, Customs Duties, PGA are to be paid by the importer directly or can be paid to the company in advance, who will dispense the same and relevant receipts will be provided. These reimbursements will not be subject to the deduction of any TDS. The company will not be responsible for getting any TDS Exemption certificate from a third party.
While every care is taken to classify the goods in their relevant CTH and relevant notification, the customer is required to confirm the same by approval of the checklist after duly verifying all the details. The company shall stand indemnified of all liabilities if the documents are filed as per the approved checklist.
All PGA activities shall be out of the scope of the offer unless explicitly mentioned.
AF2. Terms and conditions specific to Export Customs Clearance
All charges pertaining to Carrier, CFS, PGA are to be paid by the exporter directly or can be paid to the company in advance, who will dispense the same, and relevant receipts will be provided. These reimbursements will not be subject to the deduction of any TDS on the company, and the company will not be responsible for getting any TDS Exemption certificate from a third party.
While utmost care is taken to classify the goods in their relevant CTH and relevant notification, the customer is required to confirm the same by approval of the checklist after duly verifying all the details. The company shall stand indemnified of all liabilities if the documents are filed as per the approved checklist.
All PGA activities shall be out of the scope of the offer unless explicitly mentioned.
Terms and conditions specific to Movement Road Transportation
The company shall be acting as a GTA to issue the LR/GR/CN and all such carriage by road shall be subject to terms and conditions mentioned on the LR/GR/CN.
All transport assignments are subject to the availability of suitable vehicles and the company shall not be responsible for any delays on account of port and road congestion, mechanical failures, and traffic restrictions.
The offered rates are for single-point delivery with specified free time for loading and offloading. Any additional delivery point will attract an additional charge.
The customer is responsible for providing the commercial documents and e-waybill. The company shall not be responsible for any liability arising on account of any errors and omissions in the documents provided by the customer.
Any detention beyond the agreed free time, due to any reason whatsoever, will attract additional detention charges based on the type of vehicle.
The loading/unloading at the shipper/consignee’s premises will be in the scope of the shipper/consignee. The company is not responsible for the same unless otherwise agreed upon.
Freight rates are based on diesel price in the state of origin of consignment, on the date of offer. For every 1 % change in diesel price, the freight rates will be revised by “0.6%”.
We as a company take good care of our employees’ well-being and their safety is our topmost priority. We, therefore, expect that you will facilitate them with basic needs such as drinking water, use of toilets, shaded seating area for resting, etc. while they are at your premises